New concepts, existing products that need improvement, businesses seeking a new supplier, or teams preparing a product for tooling, production, packaging, freight, or marketplace launch.
BUILD PRODUCTS · PROTOTYPING AND TESTING
User testing
Moderated sessions with people from your actual buyer group, recorded and cut to the moments that should change the design.
Service overview
What User testing covers
Moderated sessions with people from your actual buyer group, recorded and cut to the moments that should change the design.
Where it fits
Physical parts in hand at each decision point.
This service can be engaged independently or connected to a broader product-development programme spanning research, design, engineering, prototyping, sourcing, manufacturing, packaging, and launch.
Before the scope is written
The information that makes this service practical.
These points clarify fit, inputs, measurement, and boundaries without inventing a timeline or outcome before the project is reviewed.
Sketches, specifications, samples, current supplier information, target cost, estimated quantity, target markets, packaging requirements, timeline, and known compliance needs.
Target cost, manufacturability, lead time, quality criteria, defect risk, tooling requirements, supplier fit, packaging performance, freight, and landed-cost assumptions.
The initial scope is built around Session recordings, prioritised findings. Timing is confirmed after technical files, sample cycles, supplier availability, testing, approvals, and production lead times are known.
How the engagement works
A defined path from the current state to a usable handoff.
The exact scope changes by project, but each engagement is organised around evidence, written criteria, review points, and clear ownership of the resulting files or systems.
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01
Define
Confirm the product objective, constraints, current files, and the role User testing needs to play.
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02
Investigate
Review the evidence, requirements, risks, suppliers, and dependencies connected to Prototyping and testing.
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03
Develop
Create the production-intent work for User testing and coordinate it with adjacent disciplines.
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04
Validate
Review against the written criteria, test the critical assumptions, and document revisions before approval.
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05
Release and hand off
Deliver and review the agreed outputs: Session recordings, prioritised findings. Then confirm ownership and the next production step.
Ways to engage
Start with the amount of support the project actually needs.
These are flexible scope models rather than fixed-price plans. They make it easier to decide whether you need diagnosis, implementation, or a connected programme.
Assessment and roadmap
Best when you need a clear diagnosis before committing to implementation.
- Current-state review for User testing
- Risks, gaps, and dependencies
- Prioritised scope and next-step plan
Implementation project
Best when the objective is defined and you need the work produced and delivered.
- Defined scope for User testing
- Production, review, and quality control
- Handoff: Session recordings, prioritised findings
Integrated programme
Best when this service must stay coordinated with design, engineering, suppliers, testing, or launch.
- Cross-discipline programme coordination
- Stage-gate reviews and decision log
- Supplier or launch handoff support
Next step
Ready to connect your business with more customers?
Tell us what you sell, who you need to reach, and which channels are already active. We will identify the clearest next step for growth—and whether product-side support is also required.